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Please use this identifier to cite or link to this item: http://hdl.handle.net/2081/681

Title: Technostress in Libraries: Causes, Effects and Solutions / Julie Hallmark Bichteler
Authors: Hallmark, Julie
Keywords: Library Staff
Library Users
Library Management
Issue Date: 1987
Publisher: Learned Information, Oxford
Citation: Technostress in Libraries: Causes, Effects and Solutions. 1987. Electronic Library 5:282-87.
Series/Report no.: Published Papers;A-1987-022
Abstract: Accompanying the successful and exciting high tech revolution in libraries has been the occurence of a number of physical, psychological and social problems among staff and patrons. This paper reports on technostress in libraries, examining some of the fears, frustrations and misconceptions which hamper the effective use of computers. Technostress among library staff members may result from poorly designed workstations, inadequate training and inept planning and implementation on the part of management. Library users often have false expectations and a lack of understanding of the system, resulting, at least in part, from inappropriate training. Both staff and users may suffer from fear, insecurity and general apprehension of new technology. Managers can take a variety of approaches to alleviate technostress in staff and patrons.
URI: http://hdl.handle.net/123456789/681
Appears in Collections:Julie Hallmark Publications

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