DSpace About DSpace Software

DSpace at the University of Texas at Austin School of Information >
School of Information Faculty >
Andrew Dillon >
Publications: Refereed Journal Articles >

Please use this identifier to cite or link to this item: http://hdl.handle.net/2081/1150

Title: How User Perceptions Influence Software Use
Authors: Dillon, A.
Morris, M.
Keywords: Technology design
User resistance
Tser-centered design
Technology acceptance
Technology Acceptance Model
Issue Date: 1997
Publisher: IEEE
Citation: This item is not the definitive copy. Please use the following citation when referencing this material: Morris, M. and Dillon, A. (1997) How User Perceptions Influence Software Use. IEEE Software, 14(4), 58-65.
Abstract: This paper presents and empirically evaluates a Technology Acceptance Model (TAM) which can serve as a simple to use, and cost-effective tool for evaluating applications and reliably predicting whether they will be accepted by users. After presenting TAM, the paper reports on a study designed to evaluate its effectiveness at predicting system use. In the study the researchers presented 76 novice users with an overview and hands-on demonstration of Netscape. Following this demonstration, data on user perceptions and attitudes about Netscape were gathered based on this initial exposure to the system. Follow up data was then gathered two weeks later to evaluate actual use of Netscape following the demonstration. Results suggest that TAM is an effective and cost effective tool for predicting end user acceptance of systems. Suggestions for future research and conclusions for both researchers and practitioners are offered.
URI: http://hdl.handle.net/123456789/1150
Appears in Collections:Publications: Refereed Journal Articles

Files in This Item:

File Description SizeFormat
IEEE paper-morrisArchival Copy127.5 kBMicrosoft Word 97-2003View/Open
IEEE papersArchival Copy127.5 kBMicrosoft Word 97-2003View/Open
User Perceptions.pdfAccess Copy783.21 kBAdobe PDFView/Open

Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.


Valid XHTML 1.0! DSpace Software Copyright © 2002-2010  Duraspace - Feedback