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Please use this identifier to cite or link to this item: http://hdl.handle.net/2081/1131

Title: Beyond usability: process, outcome and affect in human-computer interactions
Authors: Dillon, Andrew
Keywords: Usability
Human-Computer Interaction
User experience
Interactive devices
Issue Date: 2001
Publisher: University of Toronto Press
Citation: This item is not the definitive copy. Please use the following citation when referencing this material: Dillon, A. (2001) Beyond usability: process, outcome and affect in human-computer interactions. Canadian Journal of Library and Information Science, 26(4), 57-69.
Abstract: The present paper reviews the general usability framework that has dominated discussion in the field of human-computer interaction (HCI) and finds it wanting. An alternative view of the important determinants of user experience of interactive devices is presented with examples.
URI: http://hdl.handle.net/123456789/1131
Appears in Collections:Publications: Refereed Journal Articles

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